Privacy Policy - GNETEK Photovoltaic Power Station Intelligent Monitoring System

Privacy Policy Overview

• 1. Basic Information of Operator
• 2. Introduction
• 3. How We Collect and Use Your Personal Information
• 4. Permission Call Instructions
• 5. How We Use Cookies and Other Similar Technologies
• 6. How We Share Your Personal Information
• 7. How We Protect Your Personal Information
• 8. How We Store Your Personal Information
• 9. Your Rights
• 10. How We Handle Minors' Personal Information
• 11. Privacy Policy Update Instructions
• 12. How to Contact Us

1. Basic Information of Operator

Company Name: Jiangsu GNETEK New Energy Technology Co., Ltd.

Registered Address: Room 501, Building 5, No. 187, Jinshan East Road, Suzhou High-tech Zone

Common Office Address: Room 501, Building 5, No. 187, Jinshan East Road, Suzhou High-tech Zone

Contact Information for Information Protection Officer: +86 400-777-1331

2. Introduction

GNETEK Photovoltaic Power Station Intelligent Monitoring System is a product provided by Jiangsu GNETEK New Energy Technology Co., Ltd. (hereinafter referred to as "we"). When you use our services, we may collect and use your relevant information. We hope to explain to you through this "Privacy Policy" how we collect, use, store, and share this information when you use our services, as well as the methods we provide for you to access, update, control, and protect this information.

This "Privacy Policy" is closely related to the services you use from the GNETEK Photovoltaic Power Station Intelligent Monitoring System. We hope you read it carefully and, where necessary, make the choices you deem appropriate according to the guidance of this "Privacy Policy". For relevant technical terms involved in this "Privacy Policy", we will try to use concise expressions and provide links for further explanation for your understanding.

If you are a minor under the age of 14, please read this "Privacy Policy" carefully with your parents or other guardians and use our products or services only after obtaining the consent of your parents or other guardians.

3. How We Collect and Use Your Personal Information

When we or our third-party partners provide services, we may collect, store, and use the following information related to you. If you do not provide the relevant information, you may not be able to register as our user, enjoy certain services we provide, or achieve the intended effects of the relevant services.

• Personal Information - The relevant personal information you provide to us when registering an account or using our services, such as phone numbers, email addresses, etc.
• Location Information - Information about your location collected when you enable the device location function and use our location-based services, including:
  • When you use our services through a mobile device with positioning capabilities, your geographic location information collected through GPS or WiFi methods;
  • You can stop the collection of your geographic location information by turning off the location function.
• Device Information - We may collect information about the device you use, including device model, operating system version, device identifiers (such as Android ID, OAID, IMEI, etc.), for device identification, security verification, preventing domain hijacking, service optimization, and network connection performance improvement. The collection of device identifiers is mainly implemented through Alibaba Cloud HTTPDNS SDK for domain name resolution and network security protection.
• Usage Information - We may collect information about your use of our services, including login time, operation records, usage frequency, etc., for service improvement and user experience optimization.
• Network Information - We may collect network status, carrier information, IP address, Wi-Fi network name (SSID), Wi-Fi access point identifier (BSSID), and related information for device network configuration, identification of the currently connected Wi-Fi network, connection diagnostics, network optimization, prevention of domain hijacking, and service quality improvement. This information may be obtained by the App through Android system network/Wi-Fi APIs, or automatically by third-party SDKs that provide positioning, mapping, network connectivity, or push-notification functions when the relevant function is used.

3.1 Collection and Use of Wi-Fi Access Point Identifiers (BSSID)

3.2 Third-Party SDK Information

To implement specific functions, we have integrated the following third-party SDKs, which may collect relevant information:

• Map SDK
  • Developer: Beijing AutoNavi Software Technology Co., Ltd.
  • Type of information collected: Location information, device information
  • Purpose of use: To provide map display functionality
  • Privacy Policy Link: https://lbs.amap.com/pages/privacy/
• Location SDK
  • Developer: Beijing AutoNavi Software Technology Co., Ltd.
  • Type of information collected: Location information, device information
  • Purpose of use: To provide location service functionality
  • Privacy Policy Link: https://lbs.amap.com/pages/privacy/
• Lite Map SDK
  • Developer: Beijing AutoNavi Software Technology Co., Ltd.
  • Type of information collected: Location information, device information
  • Purpose of use: To provide lightweight map display functionality
  • Privacy Policy Link: https://lbs.amap.com/pages/privacy/
• Alibaba Cloud HTTPDNS SDK
  • Developer: Alibaba Cloud Computing Co., Ltd.
  • Type of information collected: Device information (including device model, Android ID, OAID, IMEI and other device identifiers), network information (carrier information, network status, IP address)
  • Purpose of use: To implement HTTPDNS domain name resolution service, prevent domain hijacking, cache domain name resolution results during network switching, optimize network connection performance, and statistically analyze customer resolution service usage
  • Usage scenario: Automatically called during application startup and network requests
  • Collection method: Automatically collected by SDK
  • Privacy Policy Link: Alibaba Cloud HTTPDNS Privacy Policy
• Huawei Push SDK
  • Developer: Huawei Software Technologies Co., Ltd.
  • Type of information collected: Application information (basic application information), device information (device model, operating system information, system settings information), network information (network information, carrier information, SSID, BSSID, IP address)
  • Purpose of use: To provide message push service and ensure users can receive notification messages from developer applications
  • Usage scenario: During application startup and when receiving push messages
  • Collection method: Automatically collected by SDK
  • Privacy Policy Link: Huawei Push SDK Privacy Statement
• Honor Push SDK
  • Developer: Shenzhen Honor Software Technology Co., Ltd.
  • Type of information collected: Device identifiers (AAID, PushToken), APPID, application package name
  • Purpose of use: To provide message push service for Honor phone users
  • Usage scenario: During application startup and when receiving push messages
  • Collection method: Automatically collected by SDK
  • Privacy Policy Link: Honor Push SDK Privacy Policy
• Xiaomi Push SDK
  • Developer: Beijing Xiaomi Mobile Software Co., Ltd.
  • Type of information collected: Device identification information (IMEI, OAID, AndroidID, MAC address), Xiaomi ID, notification bar settings information, network status information (IP, current network type and name)
  • Purpose of use: To provide message push service for Xiaomi phone users
  • Usage scenario: During application startup and when receiving push messages
  • Collection method: Automatically collected by SDK
  • Privacy Policy Link: Xiaomi Push Privacy Policy
• OPPO Push SDK
  • Developer: Guangdong Huantai Technology Co., Ltd.
  • Type of information collected: Device identification codes (IMEI, VAID, OAID, GUID, User ID, Client ID, Wlan-Mac), device information (phone Region settings, device model, phone battery level, phone operating system version and language, network configuration information), application information and application list (application ID, APP package name and version number, running status, installation status), push SDK version number, network related information (IP or domain name connection results, current network type), message sending results, notification bar status (notification bar permissions, notification switch status), user behavior data (notification click behavior, notification delete behavior), lock screen status (whether locked, whether lock screen notifications are allowed)
  • Purpose of use: To provide message push service and ensure users can receive push messages from corresponding developers
  • Usage scenario: During application startup and when receiving push messages
  • Collection method: Automatically collected by SDK
  • Privacy Policy Link: OPPO PUSH SDK Personal Information Protection Policy
• vivo Push SDK
  • Developer: Vivo Mobile Communication Co., Ltd.
  • Type of information collected: Device identification information (IMEI (only for Android 9 and below), EmmCID, UFSID, ANDROIDID, GUID, GAID, OPENID, VAID, OAID, RegID, encrypted Android ID), application software information using push service (application package name, version number, APPID, installation, uninstallation, factory reset, running status), device manufacturer, network related information (IP address, network type), country code, device type, push SDK version number, device model, operating system version, current network type, message sending results, notification bar status (notification bar permissions, user click behavior), lock screen status (whether locked, whether lock screen notifications are allowed)
  • Purpose of use: To provide message push service and ensure users can receive notification messages from developer applications
  • Usage scenario: During application startup and when receiving push messages
  • Collection method: Automatically collected by SDK
  • Privacy Policy Link: vivo Push Privacy Policy
• Meizu Push SDK
  • Developer: Zhuhai Xingji Meizu Information Technology Co., Ltd.
  • Type of information collected: Device-related information (phone brand, phone model, system version, system language, device identifier PUSHID), application information (application version, application status records, software identification code, application settings information), log information (access time, access times, access duration, access IP address, search query words, event information (errors, crashes, restarts, upgrades) when using websites or applications), location information (country code, city code, mobile network code, latitude and longitude, device location, WiFi geographic location information)
  • Purpose of use: To provide real-time message push service, optimize push experience and statistical analysis
  • Usage scenario: During application startup and when receiving push messages
  • Collection method: Automatically collected by SDK
  • Privacy Policy Link: Meizu Push Privacy Policy
• Apple Push Notification service (APNs)
  • Developer: Apple Inc.
  • Type of information collected: Device Token, Application Bundle ID
  • Purpose of use: To provide message push service for iOS devices, establish a secure push channel, and ensure push messages are accurately delivered to the target device
  • Usage scenario: During iOS application startup and when receiving push messages
  • Collection method: Automatically collected by system
  • Privacy Policy Link: Apple Privacy Policy

4. Permission Call Instructions

To provide you with better services, we need to call the following permissions in the application:

• INTERNET
  • Purpose of use: Access the network to obtain online data
  • Is it necessary: Yes
• ACCESS_NETWORK_STATE
  • Purpose of use: Detect network status to ensure network connection
  • Is it necessary: Yes
• ACCESS_COARSE_LOCATION
  • Purpose of use: Obtain rough location through WiFi or mobile base stations
  • Is it necessary: No
• ACCESS_FINE_LOCATION
  • Purpose of use: GPS precise positioning (within 10 meters accuracy)
  • Is it necessary: No
• ACCESS_WIFI_STATE
  • Information involved: Wi-Fi connection status, SSID, BSSID (Wi-Fi access point identifier), and related network information
  • Purpose of use: Identify the current Wi-Fi network; scan for and connect to inverters, data collectors, and other devices; complete device network configuration, local communication, and connection diagnostics
  • Method and scenario: Called through Android system APIs only when you use device network configuration, Wi-Fi scanning/connection, or network diagnostic functions
  • Is it necessary: Yes
• CAMERA
  • Purpose of use: Scan QR codes, take photos
  • Is it necessary: No
• WAKE_LOCK
  • Purpose of use: Keep the device awake to ensure background service operation
  • Is it necessary: Yes
• POST_NOTIFICATIONS
  • Purpose of use: Send notifications to remind users of important information
  • Is it necessary: No
• READ_PHONE_STATE
  • Purpose of use: Obtain device information for device identification
  • Is it necessary: No
• CHANGE_NETWORK_STATE
  • Purpose of use: Modify network state to ensure network connection
  • Is it necessary: Yes
• CHANGE_WIFI_STATE
  • Purpose of use: Modify WiFi state for WiFi connection
  • Is it necessary: Yes
• BLUETOOTH_SCAN
  • Purpose of use: Scan Bluetooth devices
  • Is it necessary: No
• BLUETOOTH_ADVERTISE
  • Purpose of use: Bluetooth broadcast
  • Is it necessary: No
• BLUETOOTH_CONNECT
  • Purpose of use: Connect to Bluetooth devices
  • Is it necessary: No
• ACCESS_BACKGROUND_LOCATION
  • Purpose of use: Background location
  • Is it necessary: No
• FLASHIGHT
  • Purpose of use: Control flashlight for scanning
  • Is it necessary: No
• VIBRATE
  • Purpose of use: Device vibration for feedback
  • Is it necessary: No
• WRITE_EXTERNAL_STORAGE
  • Purpose of use: Write to external storage to save files
  • Is it necessary: No
• READ_EXTERNAL_STORAGE
  • Purpose of use: Read from external storage to load files
  • Is it necessary: No
• READ_MEDIA_IMAGES
  • Purpose of use: Read media images
  • Is it necessary: No

4.1 Auto-Start or Associated Start Instructions

Push-related: To ensure that the App can receive push broadcast messages normally when it is closed or running in the background, the App needs to use the auto-start capability. The App may wake itself or start associated components through system broadcasts at a certain frequency; this is necessary to implement the push function and service. When you open a content push message and give your explicit consent, the App will jump to the related content. Without your consent, no associated start will occur.

Download-related: When you download files within the App (for example, in-app version update prompts), the App processes HTTP connections according to download status and monitors connection status changes and system restarts to ensure that every download task is completed smoothly, especially when downloads need to continue in the background after you switch to another app (which may involve background process auto-start). After a download task is completed, the App obtains the APK file and prompts you to install it.

Widget: The App does not currently provide desktop widget functionality; therefore, no auto-start or associated start behavior is generated due to desktop widget functionality.

5. How We Use Cookies and Other Similar Technologies

To provide better services, we may use Cookies and other similar technologies for storing user preferences, analyzing user behavior, optimizing service experience, etc. You can disable Cookies through browser settings, but this may affect the normal use of some functions.

6. How We Share Your Personal Information

Currently, we do not actively share or transfer your personal information to third parties. If there are other situations where we need to share or transfer your personal information, or if you need us to share or transfer your personal information to a third party, we will directly or confirm that the third party obtains your explicit consent for the above actions.

For the purpose of delivering advertisements, evaluating and optimizing advertising effectiveness, we need to share some of your data with third-party partners such as advertisers and their agents, requiring them to strictly comply with our measures and requirements for data privacy protection, including but not limited to processing according to data protection agreements, commitment letters, and relevant data processing policies, avoiding identification of personal identity, and ensuring privacy security.

We will not share information that can be used to identify your personal identity (such as your name or email address) with partners unless you explicitly authorize it.

We will not publicly disclose the collected personal information. If public disclosure is necessary, we will inform you of the purpose of this disclosure, the type of information disclosed, and any sensitive information that may be involved, and obtain your explicit consent.

As our business continues to develop, we may engage in mergers, acquisitions, asset transfers, etc. We will inform you of the relevant circumstances and continue to protect, or require the new controller to continue to protect, your personal information in accordance with laws and regulations and standards no less than those required by this "Privacy Policy".

In addition, according to relevant laws, regulations, and national standards, we may share, transfer, or publicly disclose personal information without prior authorization and consent in the following circumstances:

• Directly related to national security and national defense security;
• Directly related to public security, public health, and significant public interests;
• Directly related to crime investigation, prosecution, trial, and execution of judgments, etc.;
• Where it is necessary to protect the life, property, and other significant legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain the consent of the person;
• Personal information disclosed to the public by the personal information subject themselves;
• Personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure, and other channels.

7. How We Protect Your Personal Information

We use various security technologies and procedures to prevent loss, improper use, unauthorized access, or disclosure of information. For example, in some services, we will use encryption technology (such as SSL) to protect the personal information you provide. However, please understand that due to technical limitations and possible malicious means, in the Internet industry, even with all efforts to enhance security, it is impossible to always guarantee 100% security of information. You need to understand that the systems and communication networks you use to access our services may have problems due to factors beyond our control.

8. How We Store Your Personal Information

8.1 Method and Duration of Information Storage

• We will store your information securely, including local storage (e.g., data caching via the APP), databases, and server logs.
• Generally, we will only store your personal information for the time necessary to achieve the service purpose or under the conditions stipulated by laws and regulations.

8.2 Geographic Location of Storage

• We will, in accordance with legal and regulatory requirements, store the personal information of users collected within China within China.
• Currently, we do not cross-border transfer or store your personal information. If cross-border transfer or storage is required in the future, we will inform you of the purpose of the information export, the recipient, the security assurance measures, and security risks, and obtain your consent.

8.3 Notification upon Cessation of Product or Service Operations

• When our product or service ceases operation, we will notify you via push notifications, announcements, etc., and delete your personal information or anonymize it within a reasonable period, unless otherwise stipulated by laws and regulations.

9. Your Rights

During your use of our services, we may provide you with corresponding operation settings depending on the specific product situation, so that you can query, delete, correct, or withdraw your relevant personal information. You can refer to the corresponding specific guidelines for operation. In addition, we have also set up complaint and reporting channels, and your opinions will be processed in a timely manner. If you are unable to exercise your personal information subject rights through the above channels and methods, you can make your request through the contact information provided in this "Privacy Policy", and we will provide feedback in accordance with the provisions of laws and regulations.

When you decide to no longer use our products or services, you can apply to delete your account. After account deletion, unless otherwise stipulated by laws and regulations, we will delete or anonymize your personal information.

10. How We Handle Minors' Personal Information

We encourage parents or guardians to guide minors under the age of 14 to use our services. We recommend that minors encourage their parents or guardians to read this "Privacy Policy", and we advise minors to seek the consent and guidance of their parents or guardians before submitting personal information.

11. Privacy Policy Update Instructions

We may revise the terms of this "Privacy Policy" from time to time. When changes occur, we will notify you of the new "Privacy Policy" during the version update and inform you of the effective date. Please read the content of the changed "Privacy Policy" carefully. If you continue to use our services, it means that you agree for us to process your personal information in accordance with the updated "Privacy Policy".

12. How to Contact Us

If you have any questions about this "Privacy Policy" or related matters, please contact us through the following methods:

• Email: service@gnetek.com
• Phone: +86 400-777-1331
• Address: Room 501, Building 5, No. 187, Jinshan East Road, Suzhou High-tech Zone

We will reply to you within 15 working days after receiving your request.